You can make a fluffier rice by cooking it as you do pasta. Add 1 cup regular rice to 3 quarts boiling water; stir once. Return water to boiling; reduce heat. Simmer uncovered about 12 minutes or until tender; drain. If using brown rice, follow the same instructions but simmer 35 minutes.
When cooking rice, adding salt to the water is not necessary. You can add a taplespoon of dried herbs to the water for a new flavor.
You can reheat rice by putting in a saucepan and adding 2 tablespoons of water for each cup of cooked rice. Cover and cook over low heat about 5 minutes or until hot. You can also reheat rice by microwaving: cover the rice and heat on HIGH for 2-3 minutes.
If rice is too firm you may not have cooked it enough, you may not have added enough water, or the saucepan cover was loose causing water to evaporate.
If rice is too mushy you may have cooked the rice too long or added too much water to the rice.
If rice is sticky you may have held the rice too long before serving or you stirred the rice during cooking.